Cancellation Policy – shiv

Flexibility to Change Your Mind We understand that plans can change. Here’s how our cancellation policy works

Cancellation Window:
Orders can be canceled within 3 hours of placement. After that, cancellations may not be possible.
How to Cancel:
Contact us via WhatsApp or email at contact info with your order ID.
Refund for Canceled Orders:
- Prepaid orders canceled within the allowed window will receive a refund within 5-7 business days.
- Once shipped, cancellations are not allowed
Exceptions:
Orders already shipped cannot be canceled.